Products
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Course 4- MDR Workflow
CourseUnderstand the daily workflow of an MDR, including task management, lead follow-up, discovery calls, and how to structure your day for efficiency and success in converting leads to qualified opportunities.
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Course 5- Salesforce for MDR
CourseLearn how to navigate Salesforce as an MDR, including generating leads, updating lead status, managing tasks, using dashboards, and tracking performance to stay organized and drive conversions.
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Course 2- MDR Technology Stack
CourseThe tech stack curriculum covers essential tools like Google Workspace, Slack, Asana, Salesforce, Aircall, Calendly, and Warmly—helping MRRs communicate, organize, and collaborate efficiently across teams and time zones.
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MDR New Hire Training
BundleMDR role-specific training covers essential tools, communication tips, sales processes, and resources to help you connect with merchants, manage leads, and navigate systems like Salesforce, Slack, Asana, and more with confidence.
Free
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The ShipMonk App
CourseThis course will give any front of house team members a good look into the ShipMonk App; highlighting 10 different interfaces in both the admin and merchant view, this guide will help build a foundation for what can be accomplished with our Technolog
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Effective Meetings
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