Products
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Client Experience Analytics 2
Course -
Money Talks: Billing
CourseIn this course, we'll cover why billing is the source of most customer questions. You gain an understanding of the price breakdown and learn how to navigate the challenges that occur after a client receives their invoice.
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Net Promoter Score
CourseYou will be able to understand the following: How we measure the client’s experience with us, Understand how we can improve our client’s experience, Be able to use their score to support change in day-to-operations for the client, and more.
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Account Health Knowledge Check
CourseAfter completing the AHC Training, this course provides a knowledge check on how to effectively run the reports and read the data for the health of your accounts.
Free
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Client Experience Analytics
CoursePlease see below for included Activity. https://docs.google.com/spreadsheets/d/1N0Irtgkxf4srej5N3X_Fv1jutEU_qoFAL8ywGZM-W08/edit#gid=1151523411
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Conducting Account Health Check
CourseThis course is a pre-requisite for the Conducting Account Health Check Live Course.
Free