Course curriculum

    1. What's in store for you!

    2. How to use this course

    3. Pre-Onboarding Survey

    4. Understanding your Training Tools

    5. Introduction to your Local Training Plan

    6. Knowledge Check Expectations

    7. How to Ask Questions & Get Support

    1. Slide Deck// ShipMonk 101- Welcome to ShipMonk

    2. Slide Deck// Systems 101- All Systems

    3. Deskwork

    4. Update your System Profiles

    5. Your ShipMonk Signature

    6. Navigating Google Calendar

    7. ShipMonk's Website

    8. HelpDoc Review Game

    1. Systems Demo Series

    2. Systems 102- Asana Overview

    3. Systems 103- Slack Overview

    4. Systems 104- Salesforce Introduction

    1. Slide Deck// ShipMonk 102- Supply Chain Overview

    2. Slide Deck// Happiness Engineer 100- Etiquette

    3. Deskwork Overview

    4. ShipMonk 103: Language of Logistics Flashcards

    5. International Shipping Reading

    1. Knowledge Check Systems 102-104

    2. Knowledge Check SM102

    3. Systems 105-Introducing the ShipMonk App

    1. Slide Deck: Happiness Engineer 101- Feedback

    2. Slide Deck// ShipMonk 104- Products and Services

    3. Support Doc Review Game

About this course

  • Free
  • 35 lessons
  • 0.5 hours of video content